Shipping Policy.
All orders will be shipped within 3-7 business days (excluding holidays and weekends) after receiving an order conformation email, you will be receiving another notification once your order has shipped.
Delays may occur due to high demand of your order or problems with the postal service that will be out of your control. All orders are custom.
How to check order status?
Once your order has shipped, you will receive an email notification from us which will include a tracking number. Please allow up to 48hrs for tracking information to become available.
If you have not received your order within 10 business days after receiving your conformation email please contact us via email at AVsignaturedesign@gmail.com with your name and order number and we will look into the issue.
Note:
We are not responsible for any stolen or lost items once your order has been completed and shipped, once it has been handed to the shipping carrier. Please double check your address and email before placing your order. If item has been lost or stolen you can file a claim with the shipping carrier.